Privacy is important to us

Kaizen Shipping AS ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This privacy policy informs you about how we collect, use, store, and protect your personal information when you visit our website (kaizenshipping.no) or use our services.

We comply with the EU General Data Protection Regulation (GDPR) and Norwegian privacy legislation in all our processing of personal data.

Kaizen Shipping AS

Haugenveien 29

1423 Ski, Norway

Org. no: 834882272

Email: booking@kshipping.no

Phone: +47 2141 9595

We may collect, use, store, and transfer different types of personal information about you:

Identity Information

• Name (first and last name)

Contact Information

• Email address
• Phone number

Business Information

• Company name

Technical Information

• IP address
• Browser type
• Operating system

We collect personal information in the following ways:

Directly from you

• When you fill out contact forms on our website
• When you register for our services
• When you subscribe to our newsletter
• When you contact us via phone or email

Automatic collection

• Through cookies and similar technologies
• Through server logs

From third parties

• Public registers (Brønnøysundregistrene)
• Credit reporting agencies
• Business partners

Delivery of services

• Process and deliver your orders
• Manage customer relationships
• Provide customer service and support

Communication

• Send important updates
• Respond to inquiries
• Send newsletters

Marketing

• Business development
• Analyze and improve services
• Quality assurance

Legal obligations

• Comply with accounting laws
• Tax obligations
• Regulatory requirements
• Prevent fraud

We process your personal information based on the following legal grounds:

Consent (GDPR Art. 6(1)(a))

• For marketing, newsletters, and non-essential cookies. You can withdraw your consent at any time.

Contract fulfillment (GDPR Art. 6(1)(b))

• To deliver the services you have ordered and manage the customer relationship.

Legal obligation (GDPR Art. 6(1)(c))

• To comply with accounting laws, tax legislation, and other legal requirements.

Legitimate interest (GDPR Art. 6(1)(f))

• For business development, security, fraud prevention, and improvement of our services.

We may share your personal information with:

Service providers

• IT providers
• Payment processors
• Carriers
• Marketing agencies
• Accounting firms
• Auditors

Public authorities

• Tax authorities
• Customs and excise authorities
• Police (in case of suspected criminal activity)
• Other authorities when required by law

We store your personal information as long as necessary to fulfill the purposes described in this statement.

Specific storage periods:

• Cookies: 1-24 months
• Marketing data: Until consent is withdrawn

You have the following rights related to your personal information:

• Right of access
  You can request a copy of all personal information we have about you.
• Right to rectification
  You can ask us to correct inaccurate or incomplete information.
• Right to erasure
  You can request that we delete your personal information under certain conditions.
• Right to restriction
  You can ask us to restrict the processing of your information.
• Right to data portability
  You can request your data in a structured, machine-readable format.
• Right to object
  You can object to processing based on legitimate interest.

We have implemented technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest.
• Access control: Strict authentication and authorization.

If you believe we are processing your personal information in violation of privacy regulations, you can file a complaint with the Data Protection Authority:

Data Protection Authority
Email: postkasse@datatilsynet.no

Read more about how to file a complaint with the Data Protection Authority.

If you have questions about this privacy policy or wish to exercise your rights, you can contact us:

Kaizen Shipping AS
Haugenveien 29
1423 Ski, Norway

Use our contact form.